Module 3: Emotional Intelligence at Work
In this module, participants will learn how emotions affect workplace behavior, decision-making, and relationships. Participants will explore self-awareness, self-management, empathy, stress management, feedback, emotional triggers, and resilience. By the end of the module, participants will understand how emotional intelligence supports professionalism, teamwork, conflict resolution, and personal growth on the job.
Training Initiative: None
Title: RFWA Emotional Intelligence
Training Mode: Online
Contact Hours: 1h
Type: Certificate
Comments