Module 2: Communication Skills
In this module, participants will strengthen their ability to communicate clearly and professionally in the workplace. Participants will learn about verbal and nonverbal communication, active listening, asking clarifying questions, professional email, phone etiquette, and respectful workplace conversations. By the end of the module, participants will understand how strong communication helps prevent misunderstandings, build relationships, and support success with supervisors, coworkers, and customers.
Training Initiative: None
Title: RFWA Communication Skills
Training Mode: Online
Contact Hours: 1h
Type: Certificate
Comments